While the growth of e-commerce provides merchants immense opportunity to sell their products globally, it also creates an opportunity for criminals to attempt to conduct illegal transactions. Visa is committed to preventing the use of its payment brand and system for illegal transactions. It is not an easy job, nor is it one that Visa can always handle on its own in the absence of support from IP Owners and law enforcement, but it is critical to maintaining the trust of all the participants in the payment system. To that end, Visa has a long track record of working closely with IP Owners and cooperating with law enforcement to combat IP infringement on the Internet. If you are an IP Owner, please read more to learn about how you can report IP infringing transactions to Visa.
Thank you for your interest in requesting that Visa Inc. or its Affiliate review certain patents/patent applications purportedly owned by you. Before Visa reviews any such patents or patent applications, Visa requires you to agree to the terms and conditions in this agreement.
Please Read These Terms Carefully Before Proceeding
This policy avoids potential misunderstandings or disputes when Visa’s products or marketing strategies may potentially appear similar to ideas or intellectual property assets submitted to Visa. If, despite our request that you not send us your intellectual property, you still submit it, the following terms shall apply to and govern your submissions.
You are encouraged to seek the advice of a competent attorney before assenting to these terms and conditions.By countersigning this Letter below, you will create a contract by which you are legally bound.
All submissions should be in English.
 By making a patent opportunity submission to Visa, Inc. (the "Submission"), you and your affiliates (“You,” “Your,” “Yourself,” or “Submitter”) desire that Visa, Inc. and its affiliates (“We,” “Us,” or “Our”) evaluate the Submission for a potential patent transaction with You, and You agree to the terms herein.
 You represent that You have the right to license the full subject matter of the Patents to Visa for all operations, products and services of Visa, either because you own the Patents or you have exclusively licensed the Patents from another and have the right to grant such sublicenses. If you have exclusively licensed the Patents to any other party in any area that may be of interest to Visa, then that other party is also required to agree to the terms in this letter agreement before Visa will be willing to review the Patents.
 You agree that We will not be required to treat any part of the Submission (including without limitation any unpublished patent applications) as confidential or protected by copyright.
 The Submission and our knowledge arising out of the Submission will not constitute notice to, or knowledge by, Us of any patent or claim of patent infringement for any purpose, including but not limited to a claim by You of willful infringement, the inducement of infringement or contribution to any infringement, or any increased damages or any notice of infringement under applicable United States laws or regulations or any analogous non-U.S. laws or regulations. You will not use, and you waive any right to use, the Submission Related Materials, and any consideration or analysis by Us of the Submission Related Materials, in any judicial, administrative, or other proceeding as evidence for any purpose, including as evidence of, or otherwise in support of showing or establishing, any such notice or knowledge under applicable law. You or any subsequent owner of the Patents may send a written notice to Us at any time to terminate any negotiations or discussions that have begun pursuant to the Submission ("Termination"). Upon Termination, the provisions of this paragraph will survive, but only with respect to the Submission.
 You acknowledge that (i) neither party is obligated to enter into any business transaction as a result of the Submission or this Letter, (ii) we are under no obligation to review or consider the Submission, and (iii) neither party acquires any intellectual property rights under this Letter agreement. This Letter agreement does not create any agency or partnership relationship. This Letter agreement is not assignable or transferable by either party without the prior written consent of the other party. Any amendments or modifications to the agreement must be in writing signed by both parties. Failure to enforce any provision of this agreement will not constitute a waiver of the remainder of the agreement. This agreement is governed by the laws of the State of California, without reference to or application of its choice of law principles. This Letter agreement is the entire understanding and agreement between You and Us and supersedes all other prior and contemporaneous agreements. You agree that no representations or warranties have been made to You or by Us in connection with this Letter agreement.
 Definition. "Submission Related Materials" means (a) the Submission and any other information You provide as part of Your Submission, (b) any preceding or subsequent submissions, correspondence, negotiations or discussion between You and us related to the Submission prior to Termination, and (c) our knowledge of and our independent review of information related to the Submission.
Visa voluntarily provides assistance to IP Owners to address e-commerce transactions involving IP infringing products. Upon receiving complete information and credible evidence directly from the IP Owner establishing that a merchant (“Merchant”) is engaged in transactions involving the sale of infringing goods on the Internet using Visa-branded payment cards, Visa will attempt to identify and then notify the Merchant’s Acquiring Bank (“Acquirer”). Acquirers solicit merchant applications, conduct due diligence reviews of prospective merchants, and ultimately contract with Merchants to allow their business to be a Visa payment card accepting Merchant. The Acquirer will be asked to investigate the allegations of infringement and take any appropriate action, which may include, but is not limited to, directing the Merchant to cease selling infringing goods identified by the IP Owner or terminating the Merchant account.
Before reporting an IP complaint to Visa, the IP Owner is required to have undertaken prior enforcement efforts against the Merchant. Please attach all cease and desist letters, or other enforcement-related documentation, sent by the IP Owner to the Merchant notifying the Merchant of the infringing activity and evidencing the IP Owner’s own good faith attempts to enforce its IP rights.
Please provide evidence that the allegedly infringing goods can be purchased using a Visa payment card. Acceptable evidence includes a screenshot of the Visa logo being used on the Merchant website at check-out. Successful test purchases using a Visa card are highly encouraged but not required. Evidence of a test purchase can be extremely helpful to expedite the processing of the IP Owner’s submission. Reliable test purchase evidence includes the 16-digit Visa card number, transaction date and transaction amount. To maintain compliance with the Payment Card Industry Data Security Standards (PCI DSS), rights holders are instructed not to send card information over the internet. Visa will contact the IP Owner by phone to request the card number if the IP Owner’s submission states a successful test transaction was conducted.
a. IP Owner/ Company Name
b. IP Owner Point of Contact (Name, Title, Business Address, E-mail and Phone Number)
Evidence demonstrating that the IP Owner owns the copyrights or trademarks allegedly infringed by the goods on the Merchant website and that ownership of such intellectual property rights would prohibit the sale of such goods by the Merchant in the country where the Merchant is located or in the country(ies) where the Merchant has sold or has offered to sell the allegedly infringing goods. Acceptable evidence of the IP Owner’s rights may include, but is not limited to, registration numbers or copies of registration certificates issued by a government agency.
A signed attestation by the IP Owner (or if the IP Owner is a company, a signed attestation by an authorised officer of the IP Owner) under penalty of perjury under the laws of the jurisdiction in which the attestation is signed. Visa will not accept submissions without a signed attestation by the IP Owner. Visa will only accept submissions directly from the IP Owner or an authorised solicitor acting on behalf of the IP Owner submitting a signed Power of Attorney by the IP Owner authorising the solicitor to act on its behalf.
If you are an IP Owner whose previous enforcement efforts with the Merchant have been unsuccessful, and firmly believe that a website is accepting Visa as a form of payment for products that infringe your IP rights, you may submit up to five (5) complaints (one merchant website per complaint) per month. Please provide all the required information. Please note that Visa cannot process your complaint until we are provided with all the required information and documentation.
Upon receiving all of the above required information, Visa will initiate an action to identify the Merchant’s Acquirer (Acquiring Bank), forward the IP Owner’s submission to the appropriate Acquirer, and instruct the Acquirer to initiate an investigation into its Merchant. If the Merchant does not agree to cease selling the goods at issue, or if the Merchant or Acquirer does not provide evidence that supports a genuine issue regarding the lawfulness of the Merchant’s sale of the goods at issue, the Acquirer will be expected to terminate processing Visa payments for the Merchant.
If the Merchant or Acquirer provides evidence that supports a genuine issue regarding the lawfulness of the Merchant’s sale of the goods at issue, such written evidence will be provided to the IP Owner. If Visa determines that there is a genuine dispute between the Merchant and the IP Owner regarding the lawfulness of the Merchant’s sale of the goods at issue, Visa will direct the IP Owner to directly address its concerns with the Merchant and/or the Acquirer. At Visa’s sole discretion, an IP Owner may be required to defend, indemnify and hold Visa harmless against any claim by the Merchant, Acquirer, or other affected parties relating to the investigation and any subsequent remedial action taken regarding the Merchant, including, but not limited to, paying Visa and the Acquirer for any attorneys’ fees, costs and damages they may incur in connection with the dispute.
Maintaining trust in electronic payments in the face of intellectual property abuse is a responsibility shared by Visa, IP Owners, law enforcement and other entities that operate in the e-commerce space. Visa takes IP infringement seriously, and will continue to work collaboratively with stakeholders to assist in preventing illegal transactions occurring over the Visa network.