Visa Concierge is a 24/7 digital personal assistant and lifestyle guide, giving you access to extraordinary experiences each and everyday through a curated range of services, amenities and exclusive privileges.
BOOK AND PLAN
Curate adventures from
the palm of your hand.
Explore and self-book an experience to create your perfect day – from a dinner reservation to a relaxing spa or golf day, to sports and family activities.
Explore the wonders
of your homeland.
Making it possible for you to discover the best of your home country with ‘off the beaten track’ guides for new adventures and activities, right on your doorstep.
Medical services and helplines
across the world.
Worldwide assistance for accidents and medical emergencies, wherever you may be.*
in 500 cities.
Unique access to live cultural and sporting events, including virtual and outdoor experiences to make the rest of the world feel that little bit closer.
*Travel & Medical Services applicable when a customer travels more than 150km from their residence within their home country, or country of residence for periods not exceeding 90 consecutive days per trip. Please contact a Visa Concierge consultant for more information.
How do I access
Open the current app and follow the prompts to update.
Open the new Visa Concierge app
Enter your Visa Card number
Create a new password
Confirm your personal details
Verify your account via SMS or email
You can sign up for a new Visa Concierge account via: